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How Unilever is helping to improve livelihoods across its global value chain

We are supporting the livelihoods of people in our value chain through our smallholder farmer, small retailer and living wage programmes.

Unilever’s sustainability targets help to strengthen the resilience of our business, ensuring focus in the areas where we believe we can make the biggest contribution. Discover how we’re taking action on our four priority sustainability focus areas: climate, nature, plastics and livelihoods.

We’re working to improve the livelihoods of the people who grow, make and sell our products – and who are important to our success.

Our actions to help improve livelihoods fall into three main areas:

  • Providing smallholder farmers in our commodity supply chain with access to livelihoods programmes
  • Supporting our suppliers to pay a living wage
  • Helping small and medium-sized enterprises (SMEs) in our retail value chain grow their business

Together, these actions aim to build our supply chain resilience and increase productivity.

Reducing inequality through decent livelihoods

Reducing inequality through decent livelihoods

Our long-term ambition is for everyone in our value chain to have a decent livelihood. This includes earning a living wage that can cover the essentials of daily life, and having work that is secure, dignified and fair.

We believe that supporting decent livelihoods can contribute to improved economic opportunities for people across our value chain and help strengthen long-term relationships with workers, suppliers and business partners.

While we’ve been working to help create change in this area for many years, we are currently focusing our efforts on three parts of our value chain where we believe we can make the biggest contribution.

Supporting smallholder farmers to increase incomes and build resilience

Supporting smallholder farmers to increase incomes and build resilience

We’re helping the smallholder farmers who grow our key crops to increase their incomes.

We’re supporting them with capacity-building and regenerative agriculture programmes designed to lead to better crop yields and quality, while helping them strengthen their resilience.

And through enrolling farmers in certification schemes, we’re improving traceability and supporting the adoption of more sustainable farming practices.

A living wage for our suppliers

A living wage for our suppliers

Our ultimate aim is for all Unilever suppliers to pay a living wage.

To move towards this, we’re asking suppliers to sign our Living Wage Promise, committing to assessing the gap between what they pay and a living wage, and to taking steps to close it.

We’re working with suppliers that manufacture exclusively for Unilever to support progress towards living wages. Over time, we expect employees in these supplier manufacturing operations to earn compensation that meets or exceeds living wage levels.

And we’re driving collective action, working in coalition with others to create a shared understanding of living wage and momentum towards better practices.

Supporting small retailers in Unilever’s value chain

Supporting small retailers in Unilever’s value chain

We’re helping the network of millions of small businesses that sell our products to improve their business success, while they’re helping us reach consumers with our brands.

To unlock growth for small-scale retailers, we’re rolling out digital platforms that facilitate ordering and stock management.

And we’re helping them to increase profits and strengthen their businesses by supporting them to improve their commercial and digital skills.

Collective action to advance decent livelihoods on the ground and in policy

Collective action to advance decent livelihoods on the ground and in policy

There is a limit to what we can achieve on our own.

We’re working with partners on the ground to support positive livelihood outcomes through access to knowledge, skills and technology.

And through local and global coalitions, we’re pressing for private sector action and government policy shifts that support decent livelihoods and level the playing field for living wage.

How are we progressing against our livelihoods targets?

We continue to make progress towards our livelihoods targets.

  • Target: Help 250,000 smallholder farmers in our supply chain access livelihoods programmes by 2026[a]

    We supported 210,000 smallholder farmers to improve productivity and farming practices in 2025. This was achieved through recognised third-party certification aligned with Unilever’s Sustainable Agricultural Principles (PDF 5.01 MB), income growth programmes and regenerative agriculture programmes.

    See our Annual Report and Accounts (PDF 6.16 MB) for definitions, methodology, scope and boundaries.

  • Target: Suppliers representing 50% of our procurement spend to sign our Living Wage Promise by 2026[b][c]

    By the end of 2025, suppliers representing 43% of our procurement spend had signed our Living Wage Promise.

    We continue to equip suppliers with the tools, knowledge and resources needed to start measuring and addressing living wage gaps.

    See our Annual Report and Accounts (PDF 6.16 MB) for definitions, methodology, scope and boundaries.

  • Target: Help 2.5 million SMEs in our retail value chain grow their business by 2026[b]

    We supported 2.12 million SMEs in our retail value chain to grow their business through access to skills, finance and technology in 2025.

    Progress was slower than planned, with fewer active retailers than in 2024. This largely reflected the transition in key markets from local applications to our global digitised distributive trade platform, as well as the impact of the demerger of our Ice Cream business on activity levels.

    See our Annual Report and Accounts (PDF 6.16 MB) for definitions, methodology, scope and boundaries.

Close up image of large pile of coconuts with brown husks, stacked together outdoors.

Helping smallholder farmers build resilience

We’re helping smallholder farmers grow their incomes through better farming practices and certification schemes. With the right support, we believe that smallholders can play an important role in protecting and regenerating nature.

We’re focusing on the farmers who grow our key crops, with an approach tailored to each crop and country’s context. Working through a range of local partners, we help farmers improve their incomes through programmes focused on income growth and regenerative agriculture.

A smiling woman carrying a basket of harvested palm fruit on her head in a sunlit palm plantation.

Improving incomes through targeted programmes

Our income growth programmes support farmers who grow palm, coconut and tea by providing access to training, information and financial support. These programmes are designed to support farmers depending on local needs, including income diversification, improving access to credit and productivity practices. We also aim to increase participation of women in these programmes.

Female rice framer harvesting rice crop from a large green field.

Scaling regenerative practices

Our regenerative agriculture programmes aim to support farmers to adopt regenerative agriculture practices in selected sourcing regions, with a focus on soil health, resilience and environmental outcomes relevant to climate and biodiversity.

Through our jasmine rice project in Thailand, participating farmers have been supported to use alternative fertilisers in place of conventional chemical fertilisers. The project aims to reduce input costs and support soil health, while helping farmers strengthen the resilience of their farms. Farmers involved in the programme have reported lower production costs and increased yields, which can contribute to improved farm incomes and help support livelihoods over time.

A photograph of a group of people seated in a circle on a blue tarpaulin sheet surrounded by palm trees. A facilitator is conducting a training session.

Increasing certification and traceability

We’re helping the farmers who grow some of our key agricultural crops such as tea and palm to work towards recognised third-party certification aligned with Unilever’s Sustainable Agricultural Principles (PDF 5.01 MB). This includes schemes like RSPO, trustea, Rainforest Alliance and Fairtrade.

These schemes set requirements covering environmental, social and agricultural practices and can help farmers increase their incomes and support more sustainable farming practices. Certification can also improve the traceability of our crops and helps farmers adopt improved agricultural practices by improving productivity, building skills for offering incentives for sustainable practices.

A smiling woman standing in a palm plantation, wearing a bright pink headscarf and a red outfit with patterned sleeves. She’s giving a thumbs-up gesture, surrounded by vibrant greenery and palm trees.

Collaborating with partners to support farmers

We’re working with a number of industry partners such as the Sustainable Trade Initiative (IDH) Business Action Committee, with the aim of overcoming barriers to increasing farmer incomes through knowledge sharing and best practices.

See our Annual Report and Accounts (PDF 6.16 MB) for definitions, methodology, scope and boundaries.

Fork lift truck driver moving a pallet of cardboard boxes labelled OMO in China

Moving towards a living wage

Respect for human rights is embedded in our Code of Business Principles (PDF 1.41 MB) and in our Responsible Partner Policy (PDF 4.45 MB). Paying a living wage is an important part of our approach. We believe that fair compensation can help support workers' wellbeing and financial security and may contribute to a more stable and resilient supply chain.

We’re committed to paying a fair wage to all direct employees, which we achieved across our own operations in 2020. This commitment has been independently recognised through accreditation by the Fair Wage Network in 2021 and again in 2024. To maintain this standard, we annually review employees’ pay and benefits against an independent living wage benchmark, taking corrective action where needed.

Person in glasses wearing white hard hat and blue overalls.

Supporting suppliers to adopt living wages

We are encouraging suppliers to sign our Living Wage Promise[c], a voluntary commitment to assess their wage gaps and take steps towards closing them. By the end of 2025, Living Wage requirements had been incorporated into the Special Terms Contracts signed by nearly all factories manufacturing exclusively for Unilever.

With support from the Sustainable Trade Initiative (IDH), we’re providing training, tools and other resources to help suppliers understand what a living wage is, why it’s so important and how to get started.

Two individuals in a shipping yard standing in front of blue and orange cargo containers. One person is wearing a white hard hat and a formal suit, and the other person is wearing a yellow hard hat, a safety vest and more casual clothing.

Closing living wage gaps

To move towards our longer-term ambition for everyone in our value chain to have a decent livelihood, we’re focusing on countries where the living wage gap is the biggest, where the social safety net for workers is weakest, and where we can make the most impact based on our presence and scale.

Building on the Living Wage Promise, our Responsible Partner Policy (PDF 4.45 MB) includes a future mandatory requirement for our suppliers to pay a living wage to their workers.

Four individuals are engaged in a conversation and looking at printed maps in a field/plantation setting. The group includes people dressed in casual and outdoor work attire, one wearing a wide-brimmed hat and another in a shirt with a WWF logo.

Advocating for widespread adoption of living wage

Achieving wider option of living wage requires collaboration and collective action. We support efforts to encourage governments to review minimum wage policies and consider how they compare with living wage benchmarks.

We work with business peers and civil society organisations to promote understanding of the potential benefits of living wages for workers, businesses and society. We also engage with investors and other stakeholders to encourage consideration of living wage issues within their environmental, social and governance (ESG) frameworks.

A light blue flag featuring the white logo of the International Labour Organization (ILO) against a bright blue sky.

Driving momentum on living wage

Together with other businesses, in 2024 we asked the International Labour Organization to develop a global definition of living wage – with the aim of supporting greater consistency in how living wage is understood and applied.

Alongside organisations including UN Global Compact, International Labour Organization, IDH and World Benchmarking Alliance, in 2025 we successfully advocated for living wage to be referenced in the Doha Political Declaration (PDF 415 KB) as a key focus area for government policy aiming to advance social development.

We’re working with coalitions like UN Global Compact Forward Faster and Aim-Progress to increase private sector action and address barriers companies face when bringing living wages into their operations.

With other like-minded companies, we support the work of WageIndicator Foundation to provide transparent living wage data for all. So far, living wage estimates for over 180 countries have been released.

See our Annual Report and Accounts (PDF 6.16 MB) for definitions, methodology, scope and boundaries.

A smiling shopkeeper wearing an orange coat stands inside a small convenience store. Behind him, shelves are stocked with various products, including ‘OMO’ and ‘Sunlight’.

Strengthening small retailers

Through access to skills, finance and technology, our programmes help to support small retailers to develop their businesses and improve access to economic opportunities.

Supporting the network of small businesses that sell our products is an important part of our approach to building strong commercial relationships. By helping SMEs develop their capabilities, we aim to support positive outcomes for retailers and the communities in which they operate.

A shopkeeper wearing a striped shirt and a red scarf around his neck is using a smartphone while standing in front of a colourful shop display. The shop is filled with a variety of products, including packets hanging on the wall and jars of goods on the counter.

Going digital to increase sales

Our digital tools allow retailers to browse products, prices and promotions, place orders, and see what is selling well. This creates a better experience for our customers and can increase sales.

In India, for example, AI enabled features through our Shikhar app are making day-to-day operations easier and more efficient for small-scale retailers. Voice commands support less digitally confident users, while smart basket features can pre-populate regular orders and suggest when to restock.

By the end of 2025, there were 2.12 million small stores using our digital platforms, primarily across South and South-East Asia.

Two women interacting in a store setting. One is wearing a black top and smiling, and the other woman is dressed in a light teal shirt.

Supporting retailers to access finance

Our Shakti programme was launched in 2001. By the end of 2025, more than 200,000 women entrepreneurs were active in the programme in remote, rural areas of Asia and Africa. The programme is designed to help women start and grow micro-enterprises by providing access to finance and business training, at the same time as expanding access to our products and services in hard-to-reach communities.

Jaza Duka, a digital working capital initiative by Unilever in partnership with Mastercard and KCB Bank, supports over 20,000 small retailers in Kenya. More than half of the participating businesses are run by women, with retailers recording average sales growth of around 20% as a result of improved access to credit and digital payments.

Kabisig eSummit teaches skills such as stock control, financial management, sales and customer service to 200,000 micro-entrepreneurs in the Philippines, mostly women, to help them better manage their businesses and improve their incomes.

See our Annual Report and Accounts (PDF 6.16 MB) for definitions, methodology, scope and boundaries.

TRANSFORM: More than a decade of public-private partnership for impact

TRANSFORM is an impact accelerator supporting visionary enterprises across Asia and Africa. Over its lifetime, the partnership has supported more than 160 impact enterprise and research projects across 19 countries, reaching over 20 million people.

As a joint initiative led by Unilever, alongside the UK Government’s Foreign, Commonwealth and Development Office (FCDO) and EY, TRANSFORM brings together public-sector resources with private-sector capabilities.

It helps entrepreneurs and researchers to test and scale innovative solutions which tackle a wide range of social and environmental issues. The TRANSFORM website includes examples of projects supported over the partnership’s lifetime, including:

  • Strengthening livelihoods: projects helping to improve incomes for farmers and retailers and creating opportunities for young people to earn.
  • Driving environmental progress: projects supporting regenerative agricultural practices and plastic waste collection and recycling.

TRANSFORM creates opportunities for Unilever to explore new routes to market, pilot business models such as refill, and identify innovative suppliers.

Having delivered its intended outcomes, TRANSFORM will conclude at the end of 2026. It leaves behind a legacy of impact and insights to inform future collaborations.

These learnings are captured in How to collaborate for impact (PDF 28 MB), a playbook designed to help other organisations apply the public-private partnership model.

Our other sustainability priorities

A yellow metal walkway runs through the centre of an array of solar panels on the roof of a Unilever building in India.

Climate

We are working to reduce greenhouse gas emissions in our operations and across our value chain.

An aerial view of a green forest landscape with winding rivers.

Nature

We are collaborating with partners and communities across priority agricultural sourcing regions, landscapes and factories in high water-stress areas.

A Unilever packaging expert wearing protective clothing and glasses in an industrial setting, inspecting a plastic bottle  in front of manufacturing or packaging machinery. The Unilever logo is visible on the person’s coat.

Plastics

We are combining innovation and industry collaboration to reduce our plastic waste by using less virgin plastic, improving recyclability and developing alternative packaging solutions.

[a]

Progress towards this target is cumulative from 2023 onwards. The 2025 figure includes the Ice Cream business prior to the Unilever Ice Cream demerger.

[b]

Following the demerger of our Ice Cream business on 6 December 2025, all territories and activities within the scope of the Ice Cream business have been treated as discontinued operations in our consolidated financial statements. As a result, our sustainability progress metrics focus on our four continuing Business Groups (Beauty & Wellbeing, Personal Care, Home Care and Foods).

[c]

A living wage promise is a commitment made by a supplier to progress towards paying a living wage to workers in their own business operations, either through signing a Living Wage Special Terms Contract (STC) with Unilever or by signing Unilever’s Living Wage Promise document.

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